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How far in advance should I book my move?
We recommend booking 1-3 weeks in advance for local moves and 4-6 weeks for long-distance moves. Booking early guarantees your preferred date.
How do I get a quote for my move?
You can request a quote through our website, call us, or send us your move details. We'll provide a fast and accurate estimate.
What areas do you service?
We handle local and long-distance moves. Contact us to confirm service for your specific location.
Are you licensed and insured?
Yes,we are fully licensed, insured, and compliant with all local and federal regulations.
How do you calculate the cost of a move?
Pricing is based on factors like distance, size of the move, labor required, and any additional services (packing, storage, specialty items).
Do you charge by the hour or by the job?
Local moves are typically charged by the hour, for long-distance moves we give a "flat-rate" based on size and distance.
What forms of payment do you accept?
We accept cash, credit/debit cards, and digital payments. Payment is due upon completion of the move. No deposit required for local moves.
Do you provide packing services?
Yes! We offer full packing, partial packing, and fragile-only packing options.
Do you sell moving boxes and supplies?
Yes, we provide high-quality boxes, packing paper, tape, and other materials. You can purchase supplies through us.
How should I label my boxes?
Label each box with its contents and destination room. Clear labeling helps the move go faster and smoother.
Are there any items you cannot move?
We cannot move hazardous materials like gasoline, chemicals, paint, fireworks, propane tanks, or perishable foods. Ask us if you're unsure.
How long will my move take?
This depends on the size of your home and the distance. Most local moves average 2-6 hours, while long-distance moves vary.
Do I need to be present during the move?
Yes, someone must be present to answer questions and review paperwork, but it doesn't have to be you - a trusted adult works too.
Can the movers disassemble and reassemble furniture?
Yes, we can disassemble and reassemble beds, tables, and other standard furniture pieces.
Will you disconnect and reconnect appliances?
No. The homeowner is responsible for disconnecting and reconnecting appliances.
Do you move heavy or specialty items?
Yes - we move pianos, safes, gym equipment, and other heavy pieces. Additional fees may apply.
What happens if the weather is bad on moving day?
We move **rain or shine**, but for safety, we may adjust timing in extreme weather. We protect your belongings from the elements.
What happens if something gets damaged during the move?
We handle items with care, but if damage does occur, we will work with you to repair, replace, or compensate according to our policy.
Are my belongings mixed with other customers' items?
No.
When will the movers arrive?
We provide a time window the day before your move and call you when we're on the way.
Can you move items into a storage unit for me?
Absolutely. We can deliver your belongings directly to any storage facility.
What should I do to prepare before movers arrive?
Make sure everything is packed (unless we're packing for you), pathways are clear, pets are secured, and important items are set aside.